Salesforce1 update will leave many mobile devices out in the cold

An upcoming update to the Salesforce1 mobile app will dramatically reduce the number of supported devices and effectively leave users of all but the latest and most popular devices out in the cold.With its Winter ’17 release, due to arrive this October, Salesforce is dropping support for all Android phones except the Samsung Galaxy S5, S6 and S7 along with the Samsung Galaxy Note 4, Google Nexus 5X and Google Nexus 6P.clouds 616122 1920Master Class: 3 ways to fast-track your journey to the cloud (with podcast and video)Listen, watch and learn as FCC CIO David Bray explains how to leverage change agents when pivoting toRead NowAll Android tablets are being dropped as well, with the exception of the Samsung Galaxy Note 10.1 and the Samsung Tab A 9.7.Also being excluded are the iPhone 5 and 5C and the iPad Mini 2, Mini 3 and iPad 4, according to an end-of-support announcement uncovered Thursday by The Register.With mobile tools for functions including managing sales leads, collaborating and reporting, Salesforce1 aims to help companies manage their customer relationship management (CRM) efforts.Following the update, the Salesforce1 downloadable app and the mobile browser app will continue to function as normal on the newly dropped devices, giving users “time to upgrade to a Salesforce1-supported device,” the announcement notes. But Salesforce will no longer provide technical support, bug fixes or enhancements.Essentially, Salesforce is focusing its mobile efforts on the latest and most popular devices, it said. Among users of soon-to-be-excluded devices, however, there are already signs on Twitter of some discontent.

Source: Salesforce1 update will leave many mobile devices out in the cold | Computerworld

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